Concussion Hotline

Fast, Trusted, and Accessible Concussion Care for Every Athlete

Access Australia’s first national concussion hotline, connecting you directly with specialised concussion doctors anywhere in the country.

Book video consultation

Supported By:

Concussion Care Knowledge

Care When You Need It Most

Get expert medical assessment and care for concussion injuries without the wait. Our specialised doctors are ready to provide guidance and support when every minute counts.

  • Specialised Concussion Doctors

  • No Emergency Room Visit Required

  • Immediate Expert Advice

  • National Coverage

  • Sport-Specific Understanding

The Path to Recovery

Our Concussion Care Process

Recovery is straightforward with our four-step process. From initial assessment to full return, we guide you through each stage with expert support and care.

  1. Head Knock

    A head knock should never be ignored. Whether it happened during training or in competition, it’s important to treat any potential concussion seriously. Even mild symptoms can indicate a more significant injury.

  2. Consultation

    You can speak with one of our doctors on the same day. Our team is trained in the latest concussion management protocols and will assess your symptoms, provide initial guidance, and explain what to expect over the coming days.

  3. Diagnosis

    We use evidence-based criteria to assess your condition and determine whether you have sustained a concussion. You will receive a clear explanation of your diagnosis and the steps required for your recovery.

  4. RTP Clearance

    Before you return to sport, school, or work, we will guide you through a structured recovery plan. Doctors will assess your progress and provide official clearance only when it is safe to do so.

Signs You Should Seek Medical Attention Immediately

Certain symptoms may indicate a more serious injury requiring urgent care. Contact emergency services if you notice:

  • Loss of consciousness lasting more than 30 seconds

  • Persistent vomiting

  • Severe or worsening headache

  • Increasing confusion or difficulty waking

  • Seizures or convulsions

Evidence-Based Care

Clinical Confidence in Every Consultation

Our team is made up of experienced Australian medical professionals who follow strict evidence-based guidelines. You can trust that your care will be medically sound, clearly explained, and fully supported. This is not a generic consultation, it is expert advice tailored to concussion recovery.

What you can expect from our clinical approach:

  • Clear and Consistent Medical Standards

  • Safe Return-to-Play Decisions

  • Informed Symptom Monitoring

  • Clinical Oversight Throughout Recovery

Who We Support

Support for athletes, parents, and teams across all sports.

Whether you’re a professional athlete, a weekend player, or a parent of a young sportsperson, a head knock can be a confronting experience. The Concussion Hotline is here to support anyone affected by a potential concussion. Our service provides same-day access to doctors who are trained in the latest head injury protocols. We offer clear guidance, expert care, and reassurance to help you or your loved one take the right steps toward recovery.

  • Athletes of all levels who have sustained a head knock

  • Parents of young players seeking prompt, expert care

  • Coaches and trainers responsible for player safety

  • Anyone unsure about symptoms after a head injury

Concussion Care Pricing

Transparent Pricing

Our pricing is fully transparent, so you’ll always know what to expect before your consultation.

Standard Hours

$59/booking

8am to 6pm

Monday to Friday, for bookings made during standard operating hours, standard consultation 15 mins.

  • Specialised Concussion Doctors
  • Sport-Specific Understanding
  • No Emergency Room Visit Required
  • Safe Return-to-Play Decisions
  • Immediate Expert Advice
  • Clear and Consistent Medical Standards

After Hours

$69/booking

6pm to 8am

Plus weekends and Public Holidays, for bookings made out of standard operating hours, standard consultation 15 mins.

  • Specialised Concussion Doctors
  • Sport-Specific Understanding
  • No Emergency Room Visit Required
  • Safe Return-to-Play Decisions
  • Immediate Expert Advice
  • Clear and Consistent Medical Standards

Concussion Care Knowledge

Featured Resources

Get expert medical assessment and care for concussion injuries without the wait. Our specialised doctors are ready to provide guidance and support when every minute counts.

How Long Do Concussion Symptoms Really Last?

Recovery isn’t a one-size-fits-all timeline. Some bounce back in days, while others face weeks of lingering symptoms. Understanding what affects this process can make all the difference in managing the path forward.

Can You Sleep After a Concussion?

Old advice said to keep someone awake after a concussion but modern research tells a more nuanced story. Sleep and brain injury are closely linked, and understanding that connection can change how we approach early care and long-term recovery.

Which Sports Have the Highest Risk of Concussion?

While concussions can happen anywhere, some sports see far higher rates than others, especially those with frequent impacts or fast-paced contact.

Explore All

Get Expert Advice Now

Suffered a Head Knock? Don’t Guess. Get Answers.

  • Specialised Concussion Doctors

  • Sport-Specific Understanding

  • No Emergency Room Visit Required

  • Safe Return-to-Play Decisions

  • Immediate Expert Advice

  • Clear and Consistent Medical Standards

Book Video Consultation

Answers to your concussion care questions

Frequently Asked Questions

Got questions about concussions? We’ve got answers. Find everything you need to know about our services, recovery, and return-to-play protocols.

If symptoms worsen, such as increasing headache, repeated vomiting, seizure, confusion, or difficulty waking, you should seek urgent medical attention immediately. Do not organise a tele-health appointment, Instead attend your nearest Hospital Emergency Department or Medical Centre. These may be signs of a more serious injury.

Yes. Children and adolescents require more conservative management. They must not return to play for at least 14 days after all symptoms have resolved, and only after medical clearance is given.

The protocol includes a minimum rest period followed by a staged approach to physical activity. Each stage must be symptom-free and medically supervised. Clearance from a medical doctor is required before full return.

Not usually. Concussions do not show up on standard brain imaging. Diagnosis is clinical and based on symptoms, history, and examination by a trained doctor.

Most people recover within 10 to 14 days. However, recovery can take longer for children and adolescents. A gradual return to normal activities is important and must be guided by a doctor.